In pilot, with limited spots. I'm taking expressions of interest from plumbers and sparkies now. Text-back is available today.
Pilot: limited spots. Righto Receptionist is in pilot. Spots are limited, and I’m taking expressions of interest now. Text-back is available today. Everything below describes how the pilot is designed to work. I'll confirm details with you before you sign up.
| Status | Pilot. Limited spots. Taking expressions of interest. |
|---|---|
| Price | A$249 a month, including 80 answered calls. Then A$1.50 per answered call. |
| Setup | A$300 one-off, done for you. Waived on the pilot, where your first month is A$149. |
| GST | None charged. I’m not registered for GST. |
| Your number | Stays the same. Calls you don’t answer forward to the assistant. |
| Does it say it’s an AI? | Designed to, in the first sentence of every call. |
| Recording | Only if the caller agrees. If they don’t, nothing is recorded. |
| Booking | Only after you reply Y to the text it sends you. |
| Emergencies | Designed to alert you as URGENT straight away and tell callers to ring 000 if anyone is in danger. |
| Cancelling | Text or email me. No lock-in, no notice period. Dial ##004# to switch the forwarding off. |
Last checked 18 October 2026.
Illustrative example Dave and Harbour Plumbing aren't real. This is the wording planned for the pilot, and what you'd see on your phone.
A human virtual receptionist service puts your calls through to a person at a call centre. This is an AI receptionist for tradies instead: the plan is for it to pick up the calls you miss at any hour and take the same details every time, and you deal with one Sydney business for setup and changes. It won't use judgement like a person, so it's designed to check every booking with you and pass callers who want a person to you for a callback.
Register interest with the form below. When a spot opens, I ring you and go through it. Setup is the same as text-back: one call with me and one code for you to dial. On the call I take your trade, the suburbs you cover, your hours, the times you're usually free and the numbers that should never hear from it. Then we test it together before you pay anything.
Rather start simple? Missed-call text-back is A$149 a month. It's available today: callers get a text instead of a voice.
On the pilot, transcripts and job details are handled by the services that run it, some of them outside Australia. The privacy page lists them, what's kept and for how long.
Price
A$149 a month
When you miss a call, they get a text from you that asks about the job.
Pilot: limited spots
A$249 a month
In pilot, limited spots, taking expressions of interest. The plan: an AI assistant answers the calls you can't, says it's an AI, takes the job and checks with you before anything is booked.
Then A$1.50 per answered call
About the pilotA$300 setup on either plan. No GST is charged. I'm not registered for GST, so the price you see is the price you pay. Want your Google Business Profile tidied up too? A$249 one-off, only if you want it.
Questions
Not yet for everyone. It's in pilot with limited spots, and I'm taking expressions of interest. Register with the form and I'll ring you when a spot opens. Missed-call text-back is available today.
Yes, that's how the pilot is designed. Its first sentence is: "Hi, you've reached Harbour Plumbing. I'm Dave's AI assistant." If a caller asks whether it's a real person, it says no.
On the pilot, only if the caller says it's OK. NSW law needs everyone on a call to agree to a recording, so the assistant asks straight after saying it's an AI. If they say no, nothing is recorded and only the job details are kept, the same as a person writing a message down.
No. On the pilot it offers the times you've said you're free, then texts you: "New job: blocked drain, Dee Why. Tue 2pm? Reply Y, N or a time." The caller only gets a confirmation after you reply yes.
It takes a message and texts it to you straight away, marked as a callback. It never pretends to be you.
No. It only mentions a call-out fee if you've given it one. For anything else it says you quote once you've seen the job.
Get set up
No payment now. I ring on business days, Monday to Friday 9am to 8pm and Saturday 9am to 5pm, never Sundays or public holidays. On the call I go through your hours and the numbers you never want texted, then send you one code to dial. You pay once it's working on your phone.
Rather text? 0485 837 591 or email [email protected].